Employment at Quality Builders Warranty Join the nation’s premier warranty program designed for Builders of Integrity. We offer an excellent compensation and benefits package.

Inside Sales Support Representative based out of Matthews, NC.

The Inside Sales Support Representative will be responsible for sourcing new sales opportunities through outbound cold calls and emails, researching prospects and identify key contacts to generate interest, performing effective online demos to prospects, and carrying out administrative tasks as needed to assist the management team.  This individual will also assist our Customer Service Department providing secondary coverage and administrative support.

Requirements of Candidate: Candidate attributes to include, strong phone presence and experience in making outbound sales calls, excellent verbal and written communication skills, strong listening and presentation skills, as well as the ability to multi-task, prioritize and manage time effectively.

Business Development Manager based out of Washington, Maryland, Indiana, Virginia and Pennsylvania.

The Business Development Manager will be responsible for prospecting and identifying prime customer targets, cold calling for new lead generation, closing deals, and market share growth of their territory. This position offers a generous base salary, benefits, and residual commission with a six-figure income potential in the first year. All expenses paid by the company.

Requirements of Candidate: Candidate attributes to include, proven closer, self-motivation, experienced cold caller, get it done attitude. Minimum qualifications should include three (3) years outside sales experience and a college degree is preferred.

Warranty Claims Specialist based out of Matthews, NC.

The Warranty Claims Specialist will work directly with our Director of Forensic Engineering and Warranty Compliance. They will be responsible for assisting our builder members and to coordinate warranty service work for their home buyers, as well as assist in the scheduling and processing of inspections and arbitrations.

Requirements of Candidate:  We are seeking a career oriented individual who is administratively gifted, likes to solve problems, resolve issues and who possesses a strong focus on customer satisfaction and attention to detail.  This individual must also have the ability to build a rapport and provide assistance to callers quickly.  Bachelor Degree is preferred and construction experience is a plus.

IT Manager based out of Matthews, NC.

The IT Manager will be responsible for our system and network standards, upgrades, maintenance, monitoring, as well as managing our outside third-party IT vendors, establishing and maintaining technical and operational requirements, researching and evaluating solutions to solve organization’s technical challenges.  In addition, this individual will also be responsible for assisting staff at our Matthews and corporate offices with general IT needs.

Requirements of Candidate:   Degree in Computer Science, Information Technology discipline or equivalent professional and technical experience, hands on programming knowledge, demonstrated skills in project management, excellent organizational and technical skills, and the ability to stay abreast of technology developments and make recommendations for software.hardware improvements.

To apply for a position, email your resume and cover letter to: We look forward to hearing from you.