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Why Choose QBW? We Set the Standard in Homebuilding
When you become a member of the Quality Builders Warranty program,
you join an organization comprised of the best builders in the
country. With QBW, these members not only receive a benchmark to
measure their quality, but they also receive numerous benefits. The
following are some of the benefits you’ll receive by becoming a member:
Limited Liability – Because QBW screens its applicants so thoroughly,
our loss ratio since 1985 is the lowest in the industry. As a result,
we are the only warranty program to be backed by a nationally licensed
insurance company of this size. Problems with groups operating under the Risk
Retention Act can transfer liability back to the builder. With our
insurer, Liberty Mutual, your liability is reduced to two years.
Improving Customer Relationships – QBW’s warranty plainly lays out
its terms so both builders and homeowners understand the clearly
written standards. If disputes do arise, QBW applies its three-step
complaint resolution process to quickly and efficiently resolve the
issues, and keep you out of court. QBW’s established process helps
you eliminate confrontation and maintain good relationships with your
customers.
Marketability – Being a QBW member is a powerful marketing tool.
The exclusivity of our program lets customers recognize you as a
builder of integrity. The benefits they receive when they purchase a
home from you are added incentives. By helping your customers, we help
you close the deal.
Customer Service – QBW recognizes the skill and integrity of its
builders, and is dedicated to meeting their needs. From paperless home
enrollment to ease of inspections to complaint handling assistance, we
do everything we can to make our members’ jobs easier. QBW Direct – our
revolutionary paperless processing system – gives you and your sales
representatives access to the information you need, when you need it.
QBW Home Facts – our web-based Home Information Management System – gives
your homeowners access to vital information, such as paint colors, model
numbers, serial numbers, subcontractor names, etc. on their home saving you
time and money. We are also VA-, FHA- and USDA- approved, so you can streamline
operations by bypassing the pre-approval and interim inspection processes.
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